Steven McMannon is an industry veteran with decades of experience in both the legal and insurance industries. Prior to joining ClaimsFirst, he served as a Complex Claims Consulting Director at CNA in Chicago, where he managed a large and active caseload of complex lawyers’ professional liability claims throughout the country. In his nearly two decades at CNA, Mr. McMannon held various high-level positions including Claims Director in the Strategic Claims Unit and High Exposure Professional Services teams providing oversight and direct handling of complex professional liability claims in various lines of business. Before joining CNA, he practiced law at defense firms in Chicago. His areas of practice focused on insurance coverage and litigation of civil insurance and commercial disputes including professional liability matters. Mr. McMannon earned his BBA from Boise State University and his JD from the University of Idaho. He holds a law license in Illinois.